Thank you for the letter of offer for the Customer Service Officer role in Perth. Unfortunately I have to advise that I will not be able to take up this opportunity, as I have also been offered, and intend to accept, a role with [insert telco name here].
Both offers came through within a few hours of each other on Friday afternoon, and I have spent the time since weighing up the pros and cons of each. It has been a hard decision to make, as I know I have the drive to excel at [insert bank name here], and the role offered is a perfect fit to my skills and abilities, but I do have to decline.
I am sure the next candidate on your list is perfectly capable of taking on the position when offered. I truly appreciate the time and effort you and your colleagues have put into my application, and I wish you all the best with the rest of the recruitment process.
Kind regards
And that's how you write one of these type of letters, which I have NEVER had to do before. Wowzers indeed.
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