Phoned two hours in advance for a taxi to get to the airport. Automatic booking, without need for an operator conversation. Half an hour later I was still waiting - I ring back, but am put on hold. Forty minutes of waiting, I ring back - the guy basically accuses me of stupidity for doing an auto booking instead of talking to an operator for an airport run, and says he will see what he can do.
For the next fifteen minutes I ring about four times to get an update, but the line is constantly engaged, even for a 1300 number going through to a call centre - I am getting quite frantic at this stage - an angry, frustrated Pauly is quite the sight to see, especially on things I have no control over - went back inside the house to vent, rather noisily - hope there weren't too many neighbours home to hear LOL - well I can write LOL now, at the time, hmm, frustrated, angry, impotent - that's the word I was looking for!
Got through to the taxi firm again - got a friendly girl on the phone, who gave an ETA on the ride, explained it was a Friday afternoon and they were flat out - I forgot it was a Friday, and thought a mid afternoon run would be a doddle, and even managed a weak laugh with her - or is that just natural sexism - girls are soothing on the phone, boys are argumentative, and is it vice versa for women making phone calls?
Still, it was an ETA of eight minutes, and I had been responsible and rung in two hours beforehand, and I could hear the clock counting down in my head a la that TV show '24', yes, now you have that clock ticking in your head as well, eh Mr Bauer? LOL. Guesstimating it would take half an hour to get to the airport, would leave me about twenty or twenty five minutes before flight time - with the half hour in advance to check in timeframe bouncing around my head.
I rang the airline to ask whether the half hour was binding or just a suggestion, and guess what, they had high call volumes and put me on hold as well - grr! So eventually, while waiting on hold for the airline, the taxi turned up, and I flew from the house to the cab in one bound it seemed LOL.
Getting into the cab made me now feel like those couples off the Amazing Race, because of the tight time frame. Should I offer more money for him to speed, run through red lights, swerve around the railway barriers LOL - none of those happened, thank god, but especially at the railway crossing I had my eye on the watch, no, trains didn't come through at this time surely?
And the adrenaline build up waiting for the cab seeping out of me, replaced by a vague dread in my stomach, wondering whether the desk clerk at the airport would let me get on if I was within the half hour check in slot. Visions, again from the Amazing Race, of being at the airport, begging and pleading for the next available flight - 'is there any way we can get to [destination] tonight?' - or questions to that effect LOL.
Got to the airport in just a shade over twenty minutes. The desk was still open - no, it wasn't, the girl said she had just closed it, but head over to the service desk and check in there - which I did, no troubles. The girl from the desk that had closed wandered over to the service desk, gave me a smile that I had gotten on OK, and said, with humour in her voice 'now get up there, I'm just about to head up myself' - ground staff, not cabin crew on this flight apparently, hmmph! LOL.
Not quite the running through the terminal a la the Home Alone movies, but the tightest I have ever been for a flight - barely two mins after I got to the desk, the priority customers were boarding. More soon...
Pauly
For the next fifteen minutes I ring about four times to get an update, but the line is constantly engaged, even for a 1300 number going through to a call centre - I am getting quite frantic at this stage - an angry, frustrated Pauly is quite the sight to see, especially on things I have no control over - went back inside the house to vent, rather noisily - hope there weren't too many neighbours home to hear LOL - well I can write LOL now, at the time, hmm, frustrated, angry, impotent - that's the word I was looking for!
Got through to the taxi firm again - got a friendly girl on the phone, who gave an ETA on the ride, explained it was a Friday afternoon and they were flat out - I forgot it was a Friday, and thought a mid afternoon run would be a doddle, and even managed a weak laugh with her - or is that just natural sexism - girls are soothing on the phone, boys are argumentative, and is it vice versa for women making phone calls?
Still, it was an ETA of eight minutes, and I had been responsible and rung in two hours beforehand, and I could hear the clock counting down in my head a la that TV show '24', yes, now you have that clock ticking in your head as well, eh Mr Bauer? LOL. Guesstimating it would take half an hour to get to the airport, would leave me about twenty or twenty five minutes before flight time - with the half hour in advance to check in timeframe bouncing around my head.
I rang the airline to ask whether the half hour was binding or just a suggestion, and guess what, they had high call volumes and put me on hold as well - grr! So eventually, while waiting on hold for the airline, the taxi turned up, and I flew from the house to the cab in one bound it seemed LOL.
Getting into the cab made me now feel like those couples off the Amazing Race, because of the tight time frame. Should I offer more money for him to speed, run through red lights, swerve around the railway barriers LOL - none of those happened, thank god, but especially at the railway crossing I had my eye on the watch, no, trains didn't come through at this time surely?
And the adrenaline build up waiting for the cab seeping out of me, replaced by a vague dread in my stomach, wondering whether the desk clerk at the airport would let me get on if I was within the half hour check in slot. Visions, again from the Amazing Race, of being at the airport, begging and pleading for the next available flight - 'is there any way we can get to [destination] tonight?' - or questions to that effect LOL.
Got to the airport in just a shade over twenty minutes. The desk was still open - no, it wasn't, the girl said she had just closed it, but head over to the service desk and check in there - which I did, no troubles. The girl from the desk that had closed wandered over to the service desk, gave me a smile that I had gotten on OK, and said, with humour in her voice 'now get up there, I'm just about to head up myself' - ground staff, not cabin crew on this flight apparently, hmmph! LOL.
Not quite the running through the terminal a la the Home Alone movies, but the tightest I have ever been for a flight - barely two mins after I got to the desk, the priority customers were boarding. More soon...
Pauly